Chiamaka is a dedicated and results-driven governance and compliance professional with over eight years of experience in managing governance frameworks, regulatory compliance, and customer and stakeholder complaints across diverse organisational settings. 

As Senior Administrator at Project Yananai, Chiamaka brings a strong track record in policy development, risk management, and the continuous improvement of organisational processes to ensure operational integrity and stakeholder satisfaction.

Chiamaka’s career encompasses key roles in legal, regulatory, and customer-focused environments, where she has excelled in conflict resolution, data analysis, and the implementation of robust compliance procedures. She is adept at resolving complex issues through effective communication, ensuring fair and timely outcomes while upholding high standards of service and organizational ethics.

Her previous experience includes leading complaint management and compliance operations at organizations in the UK and Nigeria, where she consistently achieved high customer satisfaction rates, streamlined processes, and improved governance practices. Chiamaka has conducted internal audits, developed and delivered compliance training, and provided strategic guidance to management on governance and regulatory matters. She is skilled in producing actionable insights from data analysis, supporting risk mitigation, and driving service and process improvements.

Chiamaka holds an LLM in Financial Regulation and Compliance from BPP University, a BL (Hons) from the Nigerian Law School, and an LLB (Hons) from the University of Nigeria. Her expertise is underpinned by a strong commitment to best practices in governance, regulatory compliance, and stakeholder engagement.

Known for her attention to detail, organizational skills, and ability to foster positive team environments, Chiamaka is passionate about upholding the integrity and values of Project Yananai. She is dedicated to ensuring effective administration, compliance, and a positive experience for all stakeholders.